These challenges are intensified by the extremely diverse range of services provided and the equally diverse range of assets and infrastructure.

To successfully address these challenges, Councils need to find ways to capture the information they need more efficiently and to build business processes that minimise administrative burden and increase staff productivity.

Authority Mobile Computing is designed to help Councils meet these challenges, delivering increased productivity and improved customer service as field workers are empowered to capture and act on information at the source and to synchronise directly back to Council.

Operating within the Authority Enterprise Wide Solution environment, Authority Mobile shares information as appropriate with all of a Council’s corporate systems. This effectively eliminates paper forms and manual re-entry, ensuring both the field workers and office staff have accurate, up-to-date information allowing them to provide more responsive and efficient service to customers. With full GIS integration staff can quickly locate assets or work order task sites and also have the capability to record geographic information for future reference.