Civica - Managed Services - Service Delivery

Improving local outcomes

Civica recognises that a managed service is not just about an IT solution but rather about business processes. As part of a bespoke service, and combined where appropriate with Civica’s Authority Solutions consulting team, we manage and operate service delivery processes together with key elements of the associated infrastructure.

These range from essential processing services such as bulk printing and correspondence to management of specific operations such as debt recovery. The availability of a complete end-to-end solution delivered as a managed service ensures maximum benefits and convenience for our customers.

Service delivery activities include:
Bespoke service management
Processing services
Payments management
Correspondence
Business continuity

To find out more call us on 0845 345 4282