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Improving local outcomes
Civica supplies 90% of the UK's local authorities as well as more than 250 councils in Australia, New Zealand and the USA. The company combines a broad range of effective software with a portfolio of professional, technology and management services to help customers deliver process and performance improvement and a tangible return on technology investment, with an established track record of service delivery.



Every year Civica systems are used to manage over £4 billion of local revenue and more than £500 million in secure electronic transactions, together with 1 million properties, 2 million enforcement notices and 200 million library loans. 
Service TransformationBusiness Process ManagementSystems IntegrationContact ManagementWorkflow & EDMPayments SolutionsMobile WorkingRevenues & BenefitsHousing ManagementPublic ProtectionParking & StreetsFinance & ProcurementLegalAsset & Fleet ManagementManaged HostingCommunications & Internet SolutionsSoftware Licensing & Services 
Civica provides a widely proven suite of software applications and services that automate complex tasks and work processes. Yet together these combine into a complete framework spanning contact, process and document management, core administration systems and infrastructure. Informed by breadth and depth of involvement, we understand the questions to ask and how to respond. From building a business case to delivering modern service-led solutions we combine vision with an honest appraisal of what has worked and what has not.

We understand that one size doesn’t fit all requirements, so we are equally at ease integrating individual or third party products as we are with an enterprise-wide solution from Civica. With particular expertise in local finance, taxation and benefits, housing, public protection, local enforcement and education, Civica can help customers reach out with improved services.