Working with local authorities, police and social housing groups, Civica provides the necessary foundation for fast, cost effective investigation and enforcement. The company brings an outstanding resource in delivering software-based solutions that enable improved ASB management. We blend the experience gained from working with over 1,700 organisations across community services and the wider public sector with leading software and integration expertise.

Designed to cater for an authority's bespoke requirements, Civica's Authority Public Protection (APP) system is a comprehensive solution for developing and managing ASB strategies and for recording, monitoring and reporting on all aspects of ASB work.

The system complements Civica's portfolio of local authority solutions and is available as a stand alone solution for new sites or as an upgrade to customers already using APP for additional service areas. Civica provides the most widely used ASB system, developed in conjunction with ASB beacon councils and adopted by more than 80 organisations from metropolitan boroughs and unitary councils to district authorities and registered social landlords. Delivered by a professional team with insight and experience at all levels, the system captures required processes and working practices while delivering a detailed and accurate picture for co-ordination and decision making. “We looked at a number of different systems, but Civica was the only one which could deliver all of our requirements. Another reason for choosing Civica was the after sales support offered. I contacted a number of other sites and they all told me that the support was excellent, and to date I wholeheartedly agree!” Debbie Telfer, ASB Manager - Dumfries and Galloway Housing Partnership

Download the Anti-Social Behaviour Overview here...