Civica Public Protection (formerly Flare) provides the market-leading environmental health system. Used by more than 140 authorities, Civica’s integrated solution provides all the facilities required for improve regulatory inspection, enforcement and administration. Civica offers a proven suite of applications and services from contact management, workflow and document management to core administration systems and infrastructure.
Authority Public Protection been designed and developed in conjunction with expert practitioners, to enable even the busiest departments to manage day-to-day activities efficiently and effectively. Rich in functionality with flexible integration capabilities that ease the process of working with other departments and agencies, the system plays a vital role in the delivery of key services.
Comprehensive premises records, verified by powerful BS7666/ NLPG-compatible street indexing and including a full activity history, are at the heart of Authority Public Protection. Automation of service request management, programmed inspections and visits, with integral monitoring and linked to risk history and assessment, helps teams to deliver a consistently high level of service, Effective support for mobile working, from tablet PCs and PDAs to robust handheld units, provides for greater performance and safety of community workers.