what our customers say about…

Quotes taken from the flare 2000 customer satisfaction survey

Civica Public Protection system

• “it does what it says on the tin!” (West Berkshire District Council)
• “what you see is what you get!” (Luton Borough Council)
• “it’s stable, never lets me down!” (North Kesteven District Council)
• “a single system for many functions” (Pendle Borough Council)
• “it can handle virtually any requirement placed on it!” (Dacorum Borough Council)

Civica public protection support

• “i like the fact that someone knows what I am talking about when I ring” (North Yorkshire County Council)
• “staff experienced in local authority work are involved in supporting the system” (Vale of Glamorgan Council)
• “no matter what question I ask, the staff are helpful and understanding of my needs” (South Holland District Council)
• “access to expert help” (LB of Tower Hamlets)

Civica public protection training

• “clearly a professional teacher. Superb course – thank you! (Bradford MBC)
• “training is always very good” (Kettering Borough Council)
• “good facilities, very informative” (LB of Hackney)
• “very helpful and friendly staff” (Colchester Borough Council)