Local authorities, already dealing with many very paper-intensive processes, are required to meet a growing number of regulations governing all kinds of information. Electronic processing offers substantial service advantages and efficiencies, but brings with it major information management challenges. Organisations needs to be sure that the data they use is consistent, complete and delivered in a timely manner to whoever needs it. Huge increases in volume, coupled with a patchwork of different systems holding the data, present a real challenge.
Civica’s EDRMS is a complete document and records management solution. It facilitates the capture, declaration and retrieval of both documents and records within a corporate file plan, with the flexibility to adapt to suit individual authority needs. We recognise that effective and efficient service delivery can only be provided on a foundation of solid information management. To reinforce streamlined business procedures, our EDRMS system uses powerful workflow processes to prompt, guide and enforce the correct filing of all records. This gives you rapid gains in productivity, a faster response to your citizens and increased confidence in the data you hold.
Civica’s EDRMS is compliant with all major national/international Records Management standards and best practice and supports UK Government standards and initiatives. It has been designed specifically to meet the exacting standards of the National Archives 2002 functional requirements.
Civica has a 20 year track record in the public sector, working both departmentally and on some of the largest corporate implementations in the UK. This experience gives us the unique skills set to manage both implementation and the changes that records management will bring.