Looking beyond technology into people and processes, Civica provides IT and e-government strategy and planning supported by a range of effective solutions. From design and delivery of a pragmatic IT roadmap, including front and back office reviews, to delivering practical e-services and mobile working, we focus on achieving modern services from a customer-centric viewpoint.
IT underpins many priority areas in the public sector, especially the efficiency agenda which looks to release resources from areas such as back office administration, transactional functions and procurement. From strategic advice to simple efficiency audits, the Authority Solutions approach helps determine how IT systems can enable the delivery of improved services.
Mobile computing is increasingly the cornerstone for integrated community services and a better street environment. Civica is a leader in the deployment of remote technology and has supplied mobile data and hand held devices to numerous local authorities and police forces for a range of services including public protection, parking and traffic enforcement and revenues and benefits.