Civica offers a proven suite of applications and services from contact management, workflow and document management to core administration systems and infrastructure for council tax, business rates, benefits and fraud management.


Civica’s Authority Revenues and Benefits suite helps authorities to deliver a consistently high level of service with increased efficiency, while addressing changing workloads and growing expectations.

Civica has been serving the sector for two decades, helping customers respond to challenges such as:

• Implementing new legislation rapidly and accurately
• Increasing revenue collection rates
• Accelerating benefit claims processing
• Combating fraud
• Reducing administration costs while increasing productivity
• Minimising risks and errors